As you may have heard at our customer day we are making important changes to our support structure in order to develop and expand the support experience. In recent months we introduced 24/7 Support which has been a great success with many of our customers utilising support outside the standard […]
QuickBooks Support – Accounts Update
Intuit have recently announced that they are discontinuing QuickBooks Desktop. The announcement comes for UK based customers with the assurance that customers will receive continued support until the end of June 2023. For the official word from QuickBooks, please see the link below. If you’re currently using this version of […]
Sage Support – Accounts Update
With a recent update to TLS settings by Microsoft, software companies have had to make changes to support more recent versions of this. Sage have just formally acknowledged this with an update to supported accounts packages. As of September 30th 2022, support for Sage50 prior to version 26.2 is being […]
Support – Android 12
We’re happy to announce that the Protean mobile application is now able to support mobile devices using Android 12. With the release of our latest build, Protean 7.4.5162 (FR3.7), mobile devices on Android 12 or below will now work without issues. You would need to upgrade the version of Protean […]
Protean Virtual Classroom Training – Spring Update
With spring well and truly underway and lock-down restrictions easing now is a great time to ensure all of your users have the training they need to get the best from your Protean system. As business starts to get back to normal, making the most of the efficiencies Protean can bring […]
2021 Protean Virtual Training Schedule
We are delighted to announce our training schedule for 2021 has now been published. To view the schedule and book your places, go to our training calendar on our support site or follow this link:https://support.proteansoftware.com/calendar/ Our virtual training is a great way to extend the knowledge of your staff and […]
Protean Virtual Classroom Training – Lockdown Offer Extended!
In light of recent Government announcements we are pleased to announce we are able to extend our special lockdown pricing offer of £75 per delegate, per session through to 2nd December 2020. Our virtual training is a great way to extend the knowledge of your staff and increase productivity. Our courses are […]
Protean Virtual Classroom Training Update
Please see below our virtual training courses upcoming in October and November. We have limited availability on these courses so click on the links below or go to our Professional Services calendar now to avoid disappointment.https://support.proteansoftware.com/calendar/ Please be aware our special lockdown pricing offer of £75 per delegate, per session ends […]
Protean Virtual Classroom Training Update
Our virtual training calendar up to the end of 2020 is now available. We have limited availability on these courses so click on the links below or go to our Professional Services calendar now to avoid disappointment.https://support.proteansoftware.com/calendar/ Please be aware our special lockdown pricing offer of £75 per delegate, per session […]
VAT Rate Amendments
Following the recent announcement in Ireland for changes to VAT rates between the period of September 2020 and February 2021, it’s worth noting that the VAT rates can also be amended in Protean to reflect this. If you fall within the parameters of these changes, you can amend your existing […]